Image RO Enrollment

Dealer and contact information

Dealership or group name Primary contact name Work email CRM email address Phone number Primary dealer brand

Complete this step to continue with your site and API details.

Website and data

Dealership website domains

Add every website domain that should receive Image RO. Each unique domain is billed at the selected plan rate.

1 domain billed at $795 per month

Dealership website URL

Website platform Inventory and image provider

Repair-order data

DMS provider for repair orders Dealer code Notes for the onboarding team

Payment details

Billing preference

MonthlyFlexible month-to-month billing Pay annually Save 20%One annual payment at a discounted rate

Monthly billing is the default. You can cancel before the next monthly renewal.

Enrolled domains 1 domain Monthly fee $795 monthly First scheduled payment Calculating date

I authorize Image RO to charge the selected billing plan for 1 domain, beginning on Calculating date. I understand recurring billing continues until canceled according to the enrollment terms.

Dealer subscription agreement

XO Automotive LLC
314 Walnut Street, Suite 300
Wilmington, NC 28412

Agreement with

Your dealership
Effective when submitted

Month to monthStandard subscription

20% savingsOptional annual billing

Cancel anytimeBefore the next renewal

Auto-renewsAt your selected cadence

Image RO is month to month by default. Select annual billing to receive a 20% discount for that annual billing period. There is no personal guaranty.

View full Dealer Subscription and Services Agreement

Dealer Subscription and Services Agreement

Version 2026-07-27

This Dealer Subscription and Services Agreement (“Agreement”) is entered into as of the date electronically accepted below (“Effective Date”) by and between XO Automotive LLC, a North Carolina limited liability company with an address at 314 Walnut Street, Suite 300, Wilmington, North Carolina 28412 (“Company”), and the dealership or other business identified in this enrollment form (“Dealer”). Dealer represents that it is entering into this Agreement solely for business and commercial purposes and not for personal, family, or household purposes.

1. Services and fees

Company will provide Dealer with the Image RO software, embedded tools, support, and related services described in this enrollment form (collectively, the “Services”). Dealer agrees to pay the setup fees, subscription fees, and other charges shown in the enrollment form using the payment method authorized during enrollment.

2. Month-to-month subscription and cancellation

Unless Dealer selects annual billing below, the subscription is month to month beginning on the Effective Date. Dealer may cancel at any time before the next monthly renewal through a Company-designated written support channel. Cancellation ends future recurring charges and does not create an early-termination fee. Charges already incurred through the end of the current paid billing period remain due.

3. Optional annual billing

Dealer may choose to pay annually in advance and receive a twenty percent (20%) discount compared with twelve monthly payments at the then-current monthly rate. The annual option is not required to use the Services. Dealer may cancel annual renewal at any time before the next annual renewal. Annual fees are paid for the selected annual billing period and are nonrefundable except as required by law or agreed in writing by Company.

4. Renewal and notice

The subscription automatically renews at the billing cadence selected by Dealer unless Dealer cancels before the next renewal. Company may adjust future pricing by giving Dealer at least thirty (30) days’ written notice before the next renewal.

5. Notices

Dealer must deliver cancellation or nonrenewal notice through a Company-designated written support channel or by certified mail or nationally recognized overnight delivery to XO Automotive LLC, 314 Walnut Street, Suite 300, Wilmington, NC 28412. Notice is effective when received. Removing the Services, stopping payment, or giving oral notice to a salesperson does not constitute cancellation or nonrenewal.

6. Payment and collection costs

Dealer will pay all amounts when due. Past-due amounts may accrue interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by law. If Company refers a past-due balance to an attorney or collection proceeding, Dealer agrees, to the fullest extent permitted by law and following any notice required by law, to pay Company’s reasonable collection costs, including reasonable attorneys’ fees and court costs, in addition to the outstanding balance.

7. North Carolina law and forum

This Agreement and all disputes arising from it are governed by North Carolina law, without regard to conflict-of-law principles. The parties consent to personal jurisdiction in North Carolina and agree that any lawsuit arising from this Agreement must be brought exclusively in a state or federal court located in New Hanover County, North Carolina. Each party waives any objection based on venue or inconvenient forum.

8. Electronic records and authority

The parties consent to conducting this transaction electronically. Electronic signatures, acceptance records, and delivered copies have the same force and effect as handwritten signatures and paper records. The signer represents that the signer has authority to bind Dealer.

9. Entire agreement; severability

This Agreement and the enrollment form are the entire agreement concerning the Services and replace prior discussions or representations on that subject. A change must be in a writing accepted by both parties. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue in effect. A party’s delay in enforcing a provision is not a waiver.

Download PDF

View Dealer Data Agreement

Dealer Data Agreement

Version 2026-07-31-cyber-v2

This Dealer Data Agreement is between XO Automotive LLC ("Company") and the dealership identified in this enrollment form ("Dealer"). It applies to Dealer Data used with the Image RO services.

1. Authorized data access

Dealer authorizes Company to receive, access, process, and store Dealer Data that Dealer makes available through its approved website, inventory, image, DMS, repair-order, and other connected providers solely to configure, operate, support, secure, and improve the Services for Dealer.

2. Dealer authority and data quality

Dealer represents that it has the rights, permissions, and provider approvals needed to make Dealer Data available to Company. Dealer is responsible for the accuracy, legality, and completeness of the data it provides and for maintaining its provider accounts and access permissions.

3. Permitted use and ownership

Dealer retains its rights in Dealer Data. Company may use Dealer Data only to provide and support the Services, perform aggregated and de-identified analysis, comply with law, and protect the security and integrity of the Services. Company will not sell Dealer Data or use it to market unrelated products to Dealer customers.

4. Data minimization and retention

The parties will use reasonable efforts to limit data access to what is necessary for the Services. Company may retain Dealer Data for the active subscription term and for a reasonable period afterward for backup, reconciliation, security, legal, and dispute-resolution purposes, then delete or de-identify it in the ordinary course of business unless retention is required by law.

5. Provider and third-party connections

Dealer understands that third-party provider terms may apply to data connections. Company may rely on Dealer-designated providers and is not responsible for a provider's availability, data quality, changes, or independent acts and omissions.

Download PDF

View Cyber Security Agreement

Cyber Security Agreement

Version 2026-07-31-cyber-v2

This Cyber Security Agreement establishes the shared security responsibilities for Dealer's use of Image RO and its connected data sources.

1. Dealer account security

Dealer will protect its user credentials, restrict access to authorized personnel, promptly remove departed users, and use reasonable security practices on devices and networks that access the Services. Dealer will not share credentials, bypass access controls, introduce malicious code, or attempt unauthorized access to the Services or connected providers.

2. Connection security

Dealer will provide integration credentials and API access only through approved secure methods. Dealer is responsible for promptly updating Company when a credential, provider account, domain, DMS, or other connection changes, is revoked, or may be compromised.

3. Company safeguards

Company will maintain reasonable administrative, technical, and physical safeguards designed to protect Dealer Data against unauthorized access, alteration, loss, or disclosure. No system can be guaranteed completely secure, and Dealer acknowledges the inherent risks of Internet-based services.

4. Security incidents

Each party will promptly notify the other after discovering a suspected security incident that may materially affect the Services or Dealer Data. The parties will cooperate in good faith to investigate, contain, and remediate the incident, subject to applicable law and legitimate security, confidentiality, and legal constraints.

5. Suspension for protection

Company may suspend a connection or access to the Services when reasonably necessary to protect Dealer, Company, connected providers, or the Services from a security threat. Company will restore access when the threat has been reasonably addressed.

6. Limitation of liability for security events

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, COST, EXPENSE, LIABILITY, OR CLAIM ARISING OUT OF OR RELATING TO A CYBERATTACK, SECURITY INCIDENT, MALWARE, RANSOMWARE, DENIAL-OF-SERVICE EVENT, UNAUTHORIZED ACCESS, COMPROMISED CREDENTIAL, DATA LOSS, DATA DISCLOSURE, OR FAILURE OR ACT OR OMISSION OF A THIRD-PARTY PROVIDER, DEALER SYSTEM, NETWORK, OR USER. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ASSERTED AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION DOES NOT APPLY TO THE EXTENT A COURT OF COMPETENT JURISDICTION FINALLY DETERMINES THAT THE LOSS RESULTED DIRECTLY FROM COMPANY'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR TO ANY LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT COMPANY TO LIMIT OR EXCLUDE.

Download PDF

Your full legal name Your title

Typing your name and submitting this enrollment creates your electronic signature on behalf of the dealership. A copy of the agreement should be retained with the dealership’s records.

Start your Image RO enrollment

Start with the basics

Payment method

Dealer Subscription and Services Agreement

1. Services and fees

2. Month-to-month subscription and cancellation

3. Optional annual billing

4. Renewal and notice

5. Notices

6. Payment and collection costs

7. North Carolina law and forum

8. Electronic records and authority

9. Entire agreement; severability

Dealer Data Agreement

1. Authorized data access

2. Dealer authority and data quality

3. Permitted use and ownership

4. Data minimization and retention

5. Provider and third-party connections

Cyber Security Agreement

1. Dealer account security

2. Connection security

3. Company safeguards

4. Security incidents

5. Suspension for protection

6. Limitation of liability for security events